The Mailbag: When Interview Subjects Can Be Seen as Stereotypes

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Viewers call attention to how interview choices can be interpreted in different ways.

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The Mailbag: When to Quiet Down and When Not to

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A brawl on the NewsHour? What is the world coming to?

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The Mailbag: Viewers Like You and Guests Like Him

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Another Trump official riles up NewsHour viewers

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The Mailbag: Good Ideas, But…

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Two timely NewsHour segments get some mixed reviews.

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The Mailbag: Next Up, Vice President Pence

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Pence gives first TV interview to the NewsHour. Some viewers feel the questions were too soft.

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The Mailbag: The Fire Hose Floods the NewsHour

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It’s important and proper to let the administration make its case. But viewers say interviewers need to be tougher.

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The Mailbag: Covering Conway

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A Conway-Woodruff interview on the NewsHour that engages viewers and reflects dueling roles.

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The Mailbag: Settlements, Settlement Units, Settlers

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When a guest misspeaks, should the NewsHour correct it?

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The Mailbag: The Challenge of Challenging

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Two interviews on the NewsHour illustrate the challenge of on-air challenging.

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To Gwen Ifill. From Viewers Like Us: ‘Eternal Thanks’

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Gwen Ifill resides in the hearts of many PBS viewers.

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Endings: A No-Show and a Shout-Out

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A Clinton spokesperson fails to show up and a hooray for an all-women panel brings some mail to the ombudsman.

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The Mailbag: Some Choice Words for ‘The Choice’

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Reviewers praise ‘The Choice.’ The ombudsman agrees but some viewers do not.

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The Mailbag: Deploring ‘the Deplorables’

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Answering your own question, especially about Trump, is usually not a good idea.

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The Mailbag: Entering the World of ‘WikiLeaks’

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A NewsHour interview with WikiLeaks founder Julian Assange produces some light, but some viewers see it darkly.

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The Mailbag: Hillary Clinton and a Sexist Double-Standard

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Viewers weigh-in on whether Clinton’s "voice" matters, or her "smile," or if she "connects."

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ABOUT THE OMBUDSMAN
As ombudsman, Michael Getler serves as an independent internal critic within PBS. He reviews commentary and criticism from viewers and seeks to ensure that PBS upholds its own standards of editorial integrity. Read More >
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RECENT POSTS

The Mailbag: When Interview Subjects Can Be Seen as Stereotypes

Viewers call attention to how interview choices can be interpreted in different ways.

The Mailbag: When to Quiet Down and When Not to

A brawl on the NewsHour? What is the world coming to?

A Trivial But Disturbing (To Me) Technique

When older segments reappear, "encore report" and "second look" don’t do it for me.

‘The Press’ Is Doing Its Job

An old bumper sticker may still tell us something.

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